Promotions are exclusive and cannot be used in conjunction with any other offers.
Your order is prepared freshly at our premises just for you. As such we do not accept any returns of food or drink items. Please get in touch if you have any complaints or comments about your order. Please provide the date, order address, order reference number (if available) and a contact number for us to get back to you on.
Under normal circumstance we cannot accept returns or provide a refund for items prepared.
However if there are some exceptional circumstance we may provide a refund or credit for your next order. Please get in touch if you have any complaints or comments about your order. Please provide the date, order address, order reference number (if available) and a contact number for us to get back to you on.
Cancellation of any orders must be requested at least two hours before your order is due to be delivered. You must phone us to cancel an order during our normal opening hours.
While Simla tries to ensure that information on this Website is correct, we do not promise it is accurate or complete. Simla may make changes to the material on this Website, or to the services and prices described in it, at any time without notice. The material on this Website may be out of date, and Simla makes no commitment to update that material. The material on this Website is provided without any conditions, warranties or any other terms. Simla provide you with this Website on the basis that, to the maximum extent permitted by law, we exclude all representations, warranties, conditions and other terms (including any conditions implied by law which but for this legal notice might apply in relation to this Website).
Simla and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort, contract or otherwise) in connection with this Website or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on these websites. Nothing in this legal notice excludes or limits our liability for: If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all associated costs.
Links to third party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website. Simla has not reviewed this entire third party website and do not control (and are not responsible for these websites or their content or availability). Simla does not endorse or make any representation about them, the material on them, or the results from using them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk.
While Simla tries to ensure this Website is normally available twenty four (24) hours a day, Simla will not be liable if this Website is unavailable at any time or for any period. Access to this Website may be suspended temporarily and without notice.
Simla reserve the right to decline a new registration, terminate, suspend or remove you as a user of this site. We may take any action deemed necessary to prevent such a liability or loss from occurring, if we find you breach any other material terms of these Website Terms.
The information you provide while creating an account with Simla is fully protected by us.
This legal notice shall be governed by and construed in accordance with English law. Disputes arising in connection with this legal notice shall be subject to the exclusive jurisdiction of the English courts.